Apple Airpods Pro replacement program — 01 Nov 2020

Apple has finally acknowledged those Airpods Pro issues I described earlier this year [1, 2 and 3], and has launched a AirPods Pro Service Program for Sound Issues.

So the good news is that if you bought your Airpods Pro before “October 2020”, you can have them replaced.

It’s also worth noting that this worldwide Apple program doesn’t extend the standard warranty coverage of the AirPods Pro, and that it covers affected AirPods Pro for 2 years after the first retail sale of the unit (approx. end of October 2021).

On another front, I discovered an interesting Medium article by Joseph Curran (Apr 9, 2020) “We need to talk about AirPods Pro” that describes the noise cancellation quality degradation that ensued after the initial firmeware upgrade.