Early March, my left AirPod Pro started to whistle or click (crackle) when I put it on, before playing anything. , I only have to touch it ever so slightly, to hear a continuous clicking sound.
- This happens only when Noise Cancellation or Transparency are turned on;
- It’s unrelated to playing media or using them to pass a call, it only happens when I touch then;
- It seems related to the AirPod Pro seal: if I remove the seal and put the AirPod in, there is no clicking or crackling sound at all, whatever mode is selected;
- I’m running AirPods Pro firmware 2D15 on iOS 13.4.1.
As I only manage to secure a Genius Bar appointement at our local Apple Store for Tuesday 26th, I thought I would give Apple Support a go. After a lengthy online chat, I was recommended to clean them and reset them, both of which I’d tried before and neither of which worked.
I’ll update this post with the outcome of my Genius Bar appointement.